- A push prompt to your smartphone
- Built-in smartphone security keys
- USB external security tokens
- Bluetooth external security tokens
- Authenticator smartphone apps
- Voice verification codes
- Text verification codes
- Pre-generated backup codes
- Real-time authentication codes
vlog’s multifactor authentication (MFA) solutions use a password, which is something you know, along with an additional factor, which is something that you have. There are many options for this additional authentication factor making MFA flexible and easy to use for any vlog user. Some users may have questions about using MFA, so we’ve included some common questions and answers below:
What options are available for my additional authentication factor?
Can MFA work if I don’t have my device with me?
Yes, you can use these options to authenticate without a smartphone or tablet:
- USB external security token
- Bluetooth external security token
- Authenticator smartphone apps
- Pre-generated backup codes
Can MFA work if I don’t have cellular or internet service?
Yes, you can use these options to authenticate without phone service:
- Built-in smartphone security keys
- USB external security tokens
- Bluetooth external security tokens
- Pre-generated backup codes
- Real-time authentication codes
What if I want to use a hardware token but don’t have one?
The ITS Service Desk can provide you with a supported hardware token.
Can MFA work with landline telephone service?
Yes, voice verification codes can be used with landline telephones.
Why is the Duo app asking to access my smartphone’s camera?
The Duo app only uses your device camera to scan a QR code during the enrollment process.
Do I have to use an additional authentication factor every time I authenticate?
No, you have the option of having our MFA solutions “remember” you for a period of time if you choose not to use the additional authentication factor every time you authenticate. Currently, you can have our Duo MFA service remember you for 7 days for example.
What if I have problems using MFA?
Our ITS Service Desk can provide help with both immediate authentication issues as well as solutions for special cases (such as foreign travel during an extended period) and can provide you with one-time authentication codes if you are experiencing problems.
What about my privacy?
Our MFA solutions and applications do not give vlog access to your device or information, so your privacy is protected.
What if I change or lose my device?
Our MFA solutions allow you to add or switch to another device quickly and easily.
Why are we requiring MFA?
vlog’s MFA solutions offer greatly enhanced security to both you as an individual and your information as well as the University’s data. This protects both you and us against phishing, malware, and other cyber threats.